Trust & security
Basil is built for regulated, high-volume operations—GST records, inventory, CRM, and payments touch sensitive business data. This page summarizes how we think about security and privacy at a product level; contractual terms live in our legal documents.
Data & privacy
We provide self-serve tools for data export and deletion requests where applicable, alongside human review for complex cases. For details and jurisdiction-specific rights, see our privacy center.
Access control
Workspaces support role-based access, store scoping, and operational workflows (POS, back office, CRM) so staff only see what they need. We recommend periodic access reviews as your team grows.
Operational security
We follow industry-standard practices for transport security, secret handling, monitoring, and incident response. Vulnerability reports or security questions can be routed through our support channel so the right owners are looped in quickly.
Contact: support@basil.ind.in