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How to choose billing software in India
Most teams start with “we need GST invoices,” then discover stock variance, return filing pain, and branch roll-ups. This guide frames requirements so you buy once and grow—whether you end up on a lightweight billing stack or a retail/restaurant operations platform like Basil.
1. Start from compliance reality, not brochure claims
Validate GSTIN on records, HSN/SAC coverage, credit/debit note flows, and export formats your CA expects before go-live. If you run restaurants, ask how tips, service charges, and voids appear on audit trails.
2. Inventory depth vs catalog-only
If shrink is material, you need batch/serial awareness, stock takes, transfers, and costing—not just SKU labels on an invoice. Multi-branch teams should validate inter-store transfers and HQ reporting early.
3. Restaurant-specific workflows
Menus, modifiers, KOT routing, QR ordering, and busy-hour offline tolerance are different from retail POS. Pilot on a peak service window, not a quiet Tuesday.
4. When “billing app” stops being enough
Procurement, job cards/service workflows, CRM campaigns, and strict approvals usually push teams toward ERP depth. Read our comparison guide, then map your top five operational workflows to product screens.